" I want to let you know how delighted I am with the work your technicians did in the basement of Freedom Hall. They were very professional and easy to speak with. They went above and beyond and we are very pleased with the result. Thank you. "~Frances S. Parks of Freedom Hall Cotuit 10/19/17
"Thank you for taking great care of my AWFUL issues! Jimmie is fabulous. Thankful for you."~Jan 8/22/17
"Thank you for exceptional service. I will definitely be recommending your company to anyone that I know that might need your services."~Stephanie 7/25/17
"We are sending this email to you to let you know just how happy we are with the remediation at our property. Jimmy and Maurice are such a great team. They are very knowledgeable, hard working men who kept us informed at every step. They were pleasant when answering any of our questions. They arrived every day on time ready to get to work and never left a mess. The final result left the wood looking better than new and not a single spot of mold. We would recommend your company to anyone in a heartbeat can't say enough good things about Jimmy and Maurice."~Barbara Bodington 4/10/17
It was a pleasure speaking with you this morning. Thanks to you and your team for a phenomenal job. "
" Hi Wallace and Mike,
Thank you so much for cleaning our home at 21 Hunter’s Circle in West Yarmouth. Geoff was there last weekend and definitely noticed a difference in the air quality. We appreciate the care you took with cleaning everything. We will be scheduling an inspection with Steve at Tiger Inspection."
" I researched three companies and I'm so glad that I chose Mold Doctors for the job. The results were astonishing! Every surface, without exception, was spotless.
The crew—Jimmy, Josh and Cory—deserve top props. They were not only very professional, but also considerate, helpful and genial. They went above and beyond the call without my even asking! It was indeed a pleasure to have them in my home.
Now I understand from personal experience why Mold Doctors has such an outstanding reputation for both the quality of their work and their customer service. Again, my sincere thanks for an exceptional job."
"Thank you for everything, you guys are always so thorough, polite, efficient
and knowledgeable - I greatly appreciate everything you have done here at my
house; it is always a pleasure to communicate with the ladies at the office
Thank you! "
~Jan Van Durme 8/30/16
" Your team did an excellent job and we will be using Mold
Dr's in the future. I'll ask our supply folks to make payment today.
Thank you! "
~Marc Robert - US Coast Guard Base 8/19/16
" We will keep Adrian in mind when both closings are completed. I want to commend him for his professionalism and great customer service.
Thank you! "
"We had your guys out the past two days for our mold issue and the reason for this email is to recognize one of your employees and to tell you how great Moe was to work with. He was very professional, kind and continued to keep a smile on his face through this whole process.
I would definitely recommend the Mold Doctors.
~April T. 6/16/16
"Thanks so much for sending the proof of air testing. That should be the last bill to be sent to Narragansett Bay Insur. Co. for the mold issue @ or home.
Please know that we really appreciate the care you took to help us through this issue. Wallace was wonderful and really helped us understand the issues involved to preclude and remediate the mold. We took all of his recommendations and fixed them first. Frank and Maurice were fabulous and continued our education and they were really great and careful in the treatment of the house and the care they took to help us adapt during the process.
We had put lots of effort in finding a real company that knew what they were doing and could handle the work professionally and you folks are IT! Frankly, after living on the Cape for the last 5+ years we had come to realize how very rare it is to find competent contractors. We really needed you and were fortunate to have been able to connect with you. I feel that we now have a good understanding of what caused the issue and that the house's many flaws played right into the situation. Now we are in much better shape and living in an environment that will be healthy.
Your final gift was Minor Elizondo who we worked with to fix the house first then deal with the mold issue close up The man is a "gem"! His knowledge base is large enough to have fixed the attic venting as well as the restructuring of the roof with collar ties that were desperately needed. We have planned other jobs with him that have gone by the wayside due to a lack of competent contractors. He is now our go-to contractor and know any job will be well done and carefully thought through."
~Jane and Alan C., 5/16/16
"Thank You for a job well done. The fellows were professional prompt and neat."
~Jim G, 1/27/16
"We were very please with the work that was performed and thought Brian and Wally were great!
Need a recommendation/testimonial at anytime, just ask!"
~Adele & Wally F, 10/08/15
"I checked on the attic this morning and was very pleased. Frank and Dustin did a really nice job. Both were courteous and pleasant gentlemen. The job was done in a very workman like manner. Thanks,"
~ Alan K., 9/05/15
"Mike - I want to thank you for your responsiveness in getting our house taken care of and the resulting excellent service. Jimmy was really terrific - very knowledgeable, competent and took the time to educate, too, on what he was doing and why. We are very pleased. Kind Regards,"
~ Heidi G., 8/09/15
"Just wanted to let you know I was very happy and impressed with Brian and Wallace yesterday. Very professional and hard working guys.
Thanks again for your patience and helping me through this process. I'm looking forward to having all of this behind me!"
"So I just wanted to let you know again I appreciated your patience and helping me through this process. My wife and I are now knee deep in trying to pack, which is a lot better position than we were in a few weeks ago, so thanks again for all your help!
I will be sure to recommend you and your company if I come across anyone looking for a mold remediation company in the future."
~ Mike, 7/27/15
"We dealt with The Mold Doctors, one live appointment, and the rest we were out of state for. Everything went very smoothly. They did everything that they said they were going to do and finished the job on time (even a little early). The person that came to the house was very knowledgeable and rather than get any other quotes, we decided to hire them on the spot.
~ Jane S., 7/09/15
"Place looks great, your guys did a top notch job.
You will be reccommended by me in the future.
~ Glenn 6/27/15
"I want to tell you that I was very pleased with the work done and think very highly of the work done by Brian and Wallace. I hope I don't need you again, but would not hesitate to call you or refer you. Thank you. "
~ Martha G. 3/20/15
"Many thanks for a job well done, especially in such adverse circumstances. such as ice covered steps and a job site that resembled a rats net. I am so favorably impressed that the work was done in such a professional and timely manner. Thanks again to you and your crew. "
~ Bill B., Falmouth MA 2/18/15
"Thanks for everything. You all are every bit as great as I was told. The home owner is extremely happy with the job done and with the fellows who did the work. I'll be using and recommending you in the future. "
~ Harry, Plymouth MA 1/16/15
"We just wanted to thank you for sending Wallace out this morning to handle our mold situation. He was extremely knowledgable and personable. Fortunately for us, our mold issue was very minor and we had plans to install a new bathroom fan and paint this weekend already. He confirmed that our mold was a minor issue which we were not certain of before today. We are so grateful for the advice and peace of mind, especially with small children. Although we did not need services today, we would absolutely call again in the future and of course recommend you to our friends and family. Thanks again. Wallace was fantastic. "
~ The Johnsons 1/3/15
"Great crew! All were very hardworking and dedicated to assuring customers Questions/concerns!Thanks again! "
~ Paula Robin B. 12/15/14
I have received your email and appreciate all of your efforts with regards to the testing in our home. Wallace was very thorough, professional and personable. I liked him very much. Please extend my gratitude to him. "
~ Carole R. Norwell, MA 11/19/14
Just want you to know that the men who worked in my basement today were real gentlemen. They were respectful, caring and helpful. They are to be commended for their work and manner. "
~ Norma G. 8/18/14
Your employee was very professional and did a good job. Thanks. "
~ Jeffrey B. 8/18/14
Thank you for doing such an awesome job on the remediation of my basement! You have totally changed the odor in the basement. When I walk into my house it now smells clean and fresh! No more musty basement smell when I walk in the front door.
We added wall to wall carpeting in the lower level family room the day after you treated the basement. Now we can enjoy our basement!
My clients and customers that I have referred to you over the past several years have been very happy with your work. All the best for continued success! "
~ Adrienne 8/1/14
Thanks for the update- The guys yesterday were very polite and diligent in their work and Adrenne did not mind me asking questions. Clean up was great. I appreciate your all around professionalism. "
~ Susan 6/25/14
I just had to send you an email to tell you what a wonderful experience I had with your company this past Saturday. The two men who were at my house couldn't have been nicer, from the time they introduced themselves to the time they left at the end of the day. These two men worked non stop for over 9 hours in those hot suits and masks, with only an hour or so break when they had to let the chemicals work. They were polite, knowledgeable,and were happy to answer my questions. I don't know how they stayed is such great moods in that heat but they did. And the basement looks absolutely wonderful. Every inch is clean and mold free, and all the furniture is sparkling. I am truly amazed at what a fantastic job they did. Every item on my list was completed. Thank you for such a terrific experience!"
~ Patty Lane-Hogan 6/9/14
" Hi Mike, Your guys did an awesome job. The building smells great and more importantly our tenants have noticed and have said the same. Thank you for the good work. It's truly appreciated."
~ Bill 6/6/14
"Brian is excellent. It is gratifying to see people who perform above and beyond the norm. Appreciate the expeditious way things were done and the care taken. It removes a big worry. Thank you again."
~ Beverly Murphy, Dennis MA 5/29/14
"My experience with the Mold Doctors was wonderful from the moment I spoke with the owner Mike, on the phone, to working with the team throughout the job.
This is a case of pure trust in humanity. My family has been tending to my mother's home long distance while she has recently moved to an independent living community. The house was in need of some TLC. We noticed there was a mold problem in the basement, primarily. We needed mold remediation. After leaving I called the mold doctors. But they needed to get into the house, so we left a key for them...understandably I was nervous because now the house was vulnerable to strangers. But it needed to be done. Mike's inspector called me on the cell as they inspected the home and walked me through what needed to be done. He even found that the dehumidifier was leaking and he stopped the flooding - which was beyond the call of duty. If he was not there I don't know what would have happened. He resolved the flood along with estimating the job. They scheduled the job and I came to see and meet with the team. They were punctual and very professional. They did an excellent job. The mold problem was gone....I thought. Then 2 weeks later I noticed upon coming into the house mold in the kitchen. I thought mold remediation meant removal of all mold throughout the house. This was not in the contract though. Only the basement was indicated. It was a misunderstanding. I was concerned. So, I called Mike (the owner)....he came to the rescue. Pride in what you do is what it's all about. So without discussion he made good on something that wasn't written in the contract.
He sent a team out and spent another 5 hours on the job at no cost to me. This dedication is rare today. So without hesitation I would highly recommend working with the Mike and The Mold Doctors."
~ Thanks again, Dianne 12/4/13
I would like to thank you and your company for the professional service we recently received. As you know, we were on a tight deadline as we were trying to sell our house, but had a moldy area that needed to be remediated before the sale would go through. The service provided by Mold Doctor was superior. You responded quickly to our remediation request, and the many follow-up questions from us and the buyers. I would highly recommend your company to anyone who asked. Thank you again."
~ Lisa - Plymouth, MA Dec 2013
Great work, excellent communication, highly recommended!"
~ Thank You, Jim
I've always prided myself on a beautiful home --- and the thought of having mold in my house was unimaginable.
When I called the Mold Doctors for a consultation, I didn't really know what to expect. Our meeting put me at ease and I knew I had call the right company. From the initial consultation to the final fogging-----I always felt as if my home was in the hands of true professionals. Your team, lead by Adrian and his crew, worked on my home as if it was their own. The house looks fabulous and is mold free.
Thank you so much!"
~ Paul and Lu
"Thanks for everything Mike you will come highly recommended from us!!!!"
~ Christina B.
"Thanks again Mike. I was very impressed with your professionalism throughout the entire process. You and your crew were great to deal with - extremely responsive, knowledgeable and helpful. I would strongly recommend you to anyone looking to solve their mold issues."
~ Steve Ensign
"I would like to express my profound appreciation on the excellent job performed by your staff in restoring our Community Center to operational condition post major renovations. The professionalism displayed by your staff and your subcontractors emphasizes that Mold Doctors has a vested interest in the success of every project they are involved in."
~ Richard J. Waldo, P.E., Deputy DPW Director, Town of Provincetown
"I will recommend your services highly to anyone else in the need of mold
remediation. I wanted to thank you for juggling your work schedule and getting my mold remediation done on such a short notice. Mainly, I want to commend your crew, Chris and Tyler as they came prepared, were true professionals and kept me informed of process and expectations. In this heat, working in attics, they should be truly recognized. You are lucky to have them in your employ as work ethic and attitude are everything and they possess both! Thanks again!"
~ John Maginnis
"Mold Doctors are one of those great contractors you find on the Cape. I used Mold Doctors after significant water damage to my house. It was a difficult job due to two small crawl spaces, yet they handled it perfectly. Communication was timely and excellent, and the price was very fair due to the amount of work and difficulty of the workspace. It was a great experience."
~ Mark Quinlivan
"We would like to extend our sincere thanks for your prompt action in handling our mold concerns. Your company went above and beyond the expected to solve the problem in a quick and efficient manner. We have recommended your service to several people and would welcome being a reference if desired."
~ Bob Halasz
"I called the Mold Doctors because there was a mold smell in my apartment. The first air sample taken showed a moderate elevated spore count. After 36 hours of using the air scrubber, combined with light Lysol cleaning, the second air sample came back with a totally negative mold spore count. It was amazing! The Mold Doctors run a professional and honest business. I highly recommend them!"
~ G. Wright
"Thank you for your excellent work. You did an outstanding mold remediation job in our attic. The crew was punctual, professional, respectful, and efficient. Best of all, my daughter's mold allergy and asthma symptoms are gone!"
~ Bettina Freelund
"I wanted to send you a quick note to say thank you for a job well done. I was especially impressed by your professional approach and assessment of the mold issue at our facility. The professional manner in which you listened to the needs of what I was looking for and giving in detail the remedy needed to assure proper results. Your workers were gentlemen and worked hard to ensure the success of the project."
~ Jim Amara, Oyster Heights Condominiums, Chatham, MA
"The basement has never been so clean or smelled as good. We were really pleased with the results. I also appreciate you going the extra mile and cleaning up the staples and bits of insulation left behind. Many people would have said something like, 'what we did is good enough'. Clearly, you take a lot of pride in your workmanship. That is a rare commodity."
~ Paul Bradley
"Thank you for the fantastic cleanup job you did on our barn basement. After so many years of avoiding that building we now can use it for storage. The job was fast and efficient just as you had promised. The best part...no more mold worries!"
~ John & Susan Ellis
"Just wanted you to know that the Humidex is in and works great! Brian was efficient and best of all he cleaned up when he was done! Thank you so very much. It was a pleasure working with you."
~ Pat Kirker, ZipRealty, Inc.
"I want to thank you and the crew at Mold Doctors for the work performed at our home. I was anxious about the remediation process, but during your initial visit here, you explained the process clearly to me, and you scheduled the work according to our schedule. The crew was so professional, treated our home with great respect, and were such a pleasure to have here. They arrived on time, explained what they would be doing both days, and gave me all the necessary paperwork I needed when finished."
~ Jo-Ann Wade Arthur
"We wanted to let you know how pleased we were with the two men who installed the Humidex. They were professional and left everything cleaner than when they started. We left for Salem, NH today and the Humidex was still running. We'll be back in a month, and looking forward to a nice, odor-free house!" ~ Bernie & Jean Kenney
"Are we happy with our remediation? Our bathrooms are sparkling! You were friendly, efficient, thorough, and clearly knew what you were doing. We're not just happy - we're thrilled." ~ Ellen Chae
"I just wanted to thank you for the quick response and turnaround time, and also for your clarity and honesty." ~ John Hovnanian
"I don't usually write thank you notes to contractors, but the experience I've had with you warrants one. My experience working with your crew was wonderful. The communication was excellent, service was thorough as well as impeccable and your integrity was highly commendable. You were calming, informative, professional and genuinely caring. I'm comfortable now opening the doors to a clean, and mold-free dining room to the public.
~ Rosalind DeLong, Longshore Restaurant, Chatham MA
I was very happy with the job that was completed yesterday. The workers were polite, neat, and thorough . Thank you for your quick response to get this job done. I would gladly recommend your company in the future. Thanks again.
~Pam, The Federated Church of Hyannis MA